Live missed-call & overflow answering
SteadyBell gives contractors and small service businesses live weekday phone backup without replacing the number customers already know. When you cannot answer, selected calls can forward to us. We answer using your approved instructions, collect the details, and send the handoff back to you.
*After first payment and completed onboarding; carrier or phone-system delays can extend setup.
Built for real workdays
You may be on a job, helping a customer, driving between appointments, or already on the phone. SteadyBell gives you live backup when answering every call yourself is not practical.
We are designed to work around the phone setup you already use. You keep your public business number, and the calls you want covered are routed to the SteadyBell line assigned to your business.
Once you are live
Your phone can ring you or your team first, then forward unanswered or overflow calls to your assigned SteadyBell number.
We follow your approved greeting, intake questions, FAQs, service boundaries, and escalation rules.
Caller details are logged and sent to you promptly so you know who called, what they need, and what they asked to happen next.
Guided onboarding & activation
We build the call flow, help you configure forwarding, and test the complete path before live customer calls are sent to us.
We learn who answers now, when calls are missed, what you want us to collect, and what counts as urgent.
You complete your business details and call instructions. The monthly plan is prepaid before activation.
We assign the forwarding number for your business and prepare your greeting, intake rules, FAQs, handoff contacts, and fallback rules.
We help you work through the forwarding steps for your phone provider, then test the real path from your public number to SteadyBell and back to your handoff.
Once the test passes, we confirm your activation date. Your paid service period begins on the actual go-live date.
Activation timing is an estimate, not a guarantee. Phone-provider restrictions, account access, equipment, or forwarding configuration can delay go-live.
Focused launch services
SteadyBell starts with the calls most likely to slip through the cracks: missed calls, no-answer forwarding, and overflow when your team is already busy.
Talk through your call flowFriendly weekday coverage using the greeting you approve.
Capture caller details, service needs, location, urgency, and requested next steps.
Answer basic information you have approved and document messages consistently.
Follow your instructions for urgent calls and priority contacts without guessing at dispatch or arrival times.
Receive organized call details instead of trying to decode voicemail later.
Optional follow-up or callback work when you specifically authorize it.
Straightforward pricing
Every plan uses the same call-handling standards. The difference is how much receptionist time is included.
Light coverage
50 receptionist minutes
Growing overflow
100 receptionist minutes
Higher volume
200 receptionist minutes
Optional authorized outbound work is $55/hour in 15-minute increments. After-hours and weekends use the client-approved fallback rather than guaranteed live answering at launch. Current promotion: the standard $49 onboarding fee is waived. Monthly service fees are generally non-refundable after a billing period begins; see our Terms & cancellation policy.
Who SteadyBell fits
Built for small service businesses where calls arrive while the team is on jobs, with customers, or moving between appointments.
Common questions
We build and test the call flow with you first, so SteadyBell knows what to say, what to collect, and when something needs your attention.
No. Your customers keep calling the number they already know. Your phone system or carrier forwards the calls you want covered to the SteadyBell number assigned to your business.
No. We help you identify the forwarding method that fits your setup, walk through the steps with you, and run test calls before activation. You remain responsible for your own carrier account and any carrier charges, and you should never send us your phone-account password.
Most accounts can be ready within 1–2 business days after first payment and completed onboarding. We confirm go-live only after your playbook, forwarding, and test calls are complete. Carrier or equipment issues can take longer.
Your first monthly payment is collected before activation, but your service period begins on your actual go-live date. The normal monthly plan then renews on that billing anniversary. Usage overages are billed after the completed cycle.
We normally use the greeting and business information you approve so the experience is consistent with your company. We do not make technical, pricing, scheduling, dispatch, or service promises you have not authorized.
Simultaneous-call handling depends on the phone setup and available staffing. Your busy/fallback rules are established during onboarding so the second caller has a defined path.
Not as guaranteed live coverage at launch. Standard live answering is Monday–Friday, 8 AM–5 PM Central, with your approved fallback outside that window.
You can cancel future renewal by notifying us before your next billing date. Monthly plan fees are generally non-refundable once that paid service period has begun, subject to billing errors, service failures, applicable law, and the full rules in our Terms. Before activation, the first monthly service payment can be refunded if you decide not to go live; any disclosed setup fee may become non-refundable once setup work has started.
No-pressure first step
Tell us a little about your business and what happens when you cannot get to the phone. We’ll help estimate which plan makes sense, which forwarding approach fits, and what your activation process would look like.
$49 onboarding fee waived.